Privacy Policy

Effective Date: 23/12/2024

Coffee Workshop Vietnam is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing our website or participating in our classes and tours, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, and other contact details.

  • Payment information when you book a class or tour.

  • Any additional information you provide when contacting us.

1.2 Non-Personal Information:

  • Browser type, device type, and operating system.

  • IP address and geographic location.

  • Usage data such as pages visited, time spent, and navigation paths.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Our Services:

  • Process bookings and payments.

  • Communicate updates and confirmations about your reservations.

2.2 To Improve Our Services:

  • Analyze usage trends to enhance our offerings.

  • Customize your experience on our website.

2.3 For Marketing:

  • Send promotional materials and updates (with your consent).

  • Provide special offers and event announcements.

2.4 Legal Compliance:

  • Comply with legal obligations and respond to lawful requests.

3. How We Protect Your Information

We implement the following measures to ensure your information is secure:

  • Encryption of sensitive data during transmission.

  • Secure storage of personal information.

  • Regular system updates to protect against vulnerabilities.

  • Limited access to personal data by authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With third-party vendors who assist in payment processing, email communication, and website hosting.

  • Legal Requirements: When required by law or in response to valid legal processes.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations).

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at [Insert Email Address].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. These may include:

  • Session cookies for website functionality.

  • Analytics cookies to understand usage patterns.

  • Marketing cookies for personalized promotions.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Coffee Workshop Vietnam with your personal information. We value your privacy and strive to provide a secure and enjoyable experience.